Small Business Success Still Relies on Communication

"If you're in small business, be prepared to communicate. It's a important part of what small businesses do. The same thing goes for those who lead them. Here's why you must consider communications as part of your business."

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Everyone Suffers When You Apologize for Asking Questions

"I was teaching a class recently when somebody raised his hand to ask a question. After I answered it, then he asked a follow-up, which I responded to as well. Both times, he apologized for asking those questions, despite my assurances that questions are important."

"How often do bosses and managers issue these reminders? “There are no stupid questions!” “Please ask as many questions as you need!” “I’m always on hand to answer questions.” Yet when people take advantage of these invitations, they often do so apologetically: “I’m sorry, just wanted to ask . . .” “Sorry, but I’m wondering whether . . .”

"So let’s get one thing straight: You should never apologize for asking questions. It doesn’t just reflect badly on you, it can weigh down everyone else on your team. Here’s why."

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Stranger Things Star Aimee Mullins Has Done a Decade of Inspiring Ted Talks — Her Tips Will Help Anyone Be a Better Public Speaker

Business Insider's Julie Bort interviews Aimee Mullins (photo, left) for tips on better public speaking.

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Your Communications May Not Be Communicating

". . . As one of my clients is fond of saying (along with George Bernard Shaw), 'The greatest problem with communication is the assumption that it has taken place.'”

"Now, I’ve never found a senior manager who says that communications are not important; so why do organizational communications continue to break down despite all of the investment and generally good intentions? Let me present three common traps: . . ."

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