What Did You Say? 4 Tips for Understanding Accents at Work

"Living and working abroad, or even just working on a diverse team with international colleagues, can be exciting—new cultures, languages, and ways of expression are all around you."

"But, it can also be difficult, especially when you don’t understand the conversation. Even if you’re technically speaking the same language, working with people who have dialects or accents you’re not used to can be a very difficult feat."

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Facing New Intercultural Communication Challenges at Work

"If you listen closely, there is a unique cry for help that can be heard within intercultural businesses everywhere. Those who work within such contexts, and who use English as a second language, are confronted with predictable challenges that they must face alone," writes Sherwood Fleming (photo, left).

"For example, soon after I met Thierry, a manager in a large international engineering firm, he shared his story with me. . . ."

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