Business Communication Instruction shares the latest news, tips, techniques, and methods being used by instructors today to make their classes more rewarding and enjoyable.

Write It Right in Your New Job

A man recently contacted me about wanting to be successful in his new job. He realized his writing was not what it needed to be. If you have a new job, congratulations! Being successful in a new position requires learning…

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Charts Change Hearts and Minds More Than Words Do

Christopher Ingraham (photo, left) reports on the topic at

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How to Write Mighty Thank-Yous

In my survey on business writing and relationships of 686 adults, 81 percent of respondents said that a thank-you note they received had a definite positive influence on their decision to do business with a company or an individual again….

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FAQs on the Rules of Business Writing

"In offices around the world, writers spend time and energy disputing business writing standards. One person says, “You can’t start a sentence with but or and!” Another responds, “But why not? And who says?” If you are quarreling about such questions (if only with yourself), take a break. Here are the answers to a variety of troublesome frequently asked questions (FAQs)."

Read the full article by Lynn Gaertner-Johnston . . .

127 Top Business Jargon Examples [And How to Fix Them]

Skilled business writing rejects jargon. Yet, industry-specific phrases and buzzwords are very commonly used. Even the best writers can fall into the jargon trap if they’re not careful.

Fortunately, by using the right perspective, you can be revise jargon out of your text or avoid it in the first place.

This article will highlight the perspective that is needed to easily identify confusing jargon. To start you off on your jargon hunt, we’ve also prepared our list of the top 127 jargon and gobbledygook examples in business writing.

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What Did You Say? 4 Tips for Understanding Accents at Work

"Living and working abroad, or even just working on a diverse team with international colleagues, can be exciting—new cultures, languages, and ways of expression are all around you."

"But, it can also be difficult, especially when you don’t understand the conversation. Even if you’re technically speaking the same language, working with people who have dialects or accents you’re not used to can be a very difficult feat."

Read the full article by Elise Marraro (photo, left) . . .

Do Graduates, Brides, and Grooms Write Thank-Yous?

It’s the season of graduations and weddings, wonderful opportunities to celebrate graduates’ accomplishments and individuals’ commitments to one another. If you are a recent or soon-to-be bride, groom, or graduate, congratulations! Life is just beginning for you in many ways….

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Best Toilet Instructions in Costa Rica

I was traveling with my family for six weeks in Guatemala and Costa Rica. In Guatemala, it’s clear that one should not put anything in toilets except what they were made for. But in the more heavily visited Costa Rica,…

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10 Free Infographic Templates for Your Design Projects

"An infographic allows freelancers, businesses and all sorts of organizations to portray information in a visual, easily digestible manner. Think of an infographic as similar to a PowerPoint presentation. They’re far easier to understand than a written brief or a database full of information. What’s great is that many of the free infographic templates available today are provided in PowerPoint format."

"You’ll also find some excellent infographic templates that are usable in Adobe Illustrator, Photoshop and other programs. Overall, your best bet is to locate the infographic templates that make the most sense for your industry, company and the software you use to build the infographics."

Read the full article by Brenda Stokes Barron (photo, left) . ...

How Artificial Intelligence Enhances Personalized Communication

I remember when I first heard the phrase “Artificial Intelligence” and how distant I was from giving it true meaning. At the time, the digital world was growing at a relatively slow pace, and I didn’t think that the online world was advanced enough to give Artificial Intelligence the time it deserved."

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