Business Communication Instruction shares the latest news, tips, techniques, and methods being used by instructors today to make their classes more rewarding and enjoyable.

Apostrophe Doubts? Review and Test Yourself.

A dear friend just told me about an embarrassing apostrophe situation she experienced at work. She had just put up a sign with the heading October Birthday’s, which listed employee and member birthdays, when someone stopped and stared grimly at…

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Apostrophe Doubts? Review and Test Yourself.

A dear friend just told me about an embarrassing apostrophe situation she experienced at work. She had just put up a sign with the heading October Birthday’s, which listed employee and member birthdays, when someone stopped and stared grimly at…

Read more

Improve Your Listening Skills with Active Listening

"Practicing "active listening" is a good way to improve your listening skills. You make a conscious effort to hear what the other person is saying, by paying close attention to them and not allowing yourself to be distracted."

Watch the video . . .

25 Business Buzzwords That Irritate Your Colleagues [Infographic]

"We’ve all used business buzzwords. Many of them are so common that they may have even become part of our daily vocabulary. But what are they actually communicating?"

Sourced through Scoop.it from: www.huffingtonpost.com

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Nauseous vs. Nauseated–Which Is She?

My dear friend just had major surgery in another city. Texting me to let me know how she is, her husband wrote, “She’s nauseous a lot.” But is she nauseous or nauseated? What do you think? Word sticklers distinguish between…

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Nauseous vs. Nauseated–Which Is She?

My dear friend just had major surgery in another city. Texting me to let me know how she is, her husband wrote, “She’s nauseous a lot.” But is she nauseous or nauseated? What do you think? Word sticklers distinguish between…

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7 Tips for Disagreeing Without Being Disagreeable

"No matter how much we try to work with others and get along, the time comes when we can’t agree. It might be with a co-worker, a customer, or a boss. You don’t want to get into an argument. You don’t want to appear disagreeable. Yet, you can’t just go along. Difficult times call for difficult conversations," writes Joel Garfinkle (photo, left) in a piece at SmartBrief.com.

"Here are seven ways to help you look reasonable, interested and supportive, even as you disagree."

Read the full article . . .

Are You Rambling at Work?

"Maybe someone told you that you need to be more succinct when you speak. Don’t feel bad–science is to blame. Humans are programmed by evolution to be chatty; we use verbal communication to survive. But some of us are more talkative than others, and there’s hardly a clear-cut, universal definition for what constitutes excessive chatter in which situations. To help you figure out whether you’re your office rambler, it helps to unpack some of the most common motivations for talking a lot at work. Here’s when and why you might be overdoing it–and what to do instead."

Read the full article by Annett Grant (photo, left) . . .

How Do You Feel About Sloppy Supplier Messages?

A reader named Deborah shared a short email she recently received: Dear Sirs, pls let me have by return the supp docs about yr a.m. invoice because we cannot find our shpm. Thks and rgds How would you feel if…

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How Do You Feel About Sloppy Supplier Messages?

A reader named Deborah shared a short email she recently received: Dear Sirs, pls let me have by return the supp docs about yr a.m. invoice because we cannot find our shpm. Thks and rgds How would you feel if…

Read more
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