Business Communication Instruction shares the latest news, tips, techniques, and methods being used by instructors today to make their classes more rewarding and enjoyable.

Stuck on the Right Words for Sensitive Topics? Get AP 2018

If you create newsletter articles, HR policies, forms, reports, or other pieces that touch on current topics and data, you may catch yourself wondering about word choice: transgender or transgendered? Eskimo or Inuit? Survivor or victim? The latest AP Stylebook…

June 28, 2018
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Write It Right in Your New Job

A man recently contacted me about wanting to be successful in his new job. He realized his writing was not what it needed to be. If you have a new job, congratulations! Being successful in a new position requires learning…

June 19, 2018
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How to Write Mighty Thank-Yous

In my survey on business writing and relationships of 686 adults, 81 percent of respondents said that a thank-you note they received had a definite positive influence on their decision to do business with a company or an individual again….

June 13, 2018
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Recommended Book: Unleash the Power of Storytelling

I expect a book on communication—which is what storytelling is—to teach me something new or remind me of truths I had better not forget. Rob Biesenbach’s Unleash the Power of Storytelling: Win Hearts, Change Minds, Get Results surpassed my expectations,…

March 27, 2018
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British vs. US Spellings

I traveled (travelled?) around the Big Island of Hawaii the last two weeks and found that–even at Volcanoes National Park–I could not escape thinking about writing. This text grabbed my attention on the Sulphur Banks trail: It appeared on this…

February 12, 2018
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