Long emails and dense, difficult to decipher memos mean modern office communication goes ignored more often than it’s understood.
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"Allen's books are bestsellers. People pay attention to him, and we writers should too. If your reader cannot handle your message or document easily within two minutes, it is going to be put somewhere "as an option for work to do later." Or ignored. Or deleted."
Read the full article by Lynn Gaertner Johnston . . ."Imagine this scenario: Your supervisor emails you with a message that says “Please edit the attachment." Or perhaps the instruction is "Fix the attached" or 'Please give this piece some polish.'"
"What does it mean to edit, fix, or polish a business message? How do you do it? Sometimes correcting quirky punctuation, typos, misspellings, and nonstandard grammar is a challenge in itself. But what should you do beyond that?"
Read the full article by Lynn Gaertner-Johnston (photo, left) ..."In offices around the world, writers spend time and energy disputing business writing standards. One person says, “You can’t start a sentence with but or and!” Another responds, “But why not? And who says?” If you are quarreling about such questions (if only with yourself), take a break. Here are the answers to a variety of troublesome frequently asked questions (FAQs)."
Read the full article by Lynn Gaertner-Johnston . . ."Amazon CEO Jeff Bezos has some tips on crafting the perfect memo, which he broke down in his annual letter to shareholders."
Read the full article by Áine Cain (photo, left) . . .