Business Communication Instruction

Keep your course current and relevant to today's students by using the latest techniques and
strategies for business communication and business writing instruction. Read More

Business Communication Instruction shares the latest news, tips, techniques, and methods being used by instructors today to make their classes more rewarding and enjoyable.

Your Customer Service Strategy

"Customer service isn’t simply an expensive, time-consuming obligation. It’s a strategic marketing investment if you want it to be."

January 29, 2019

Read the full article by Seth Godin (photo, left) . . .

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Bovée & Thill Textbooks

Instructors: This book is available for examination. Click the cover or title above and you'll be taken to the publisher's ordering page..

Instructors: This book is available for examination. Click the cover or title above and you'll be taken to our ordering page.

A Special Message for Users of Business Communication Essentials
If you currently use or have been considering Business Communication Essentials (BCE) , we're pleased to let you know that you can switch to our Excellence in Business Communication (EBC) text (see above) and get significantly updated coverage of the same topics at the same price for your students. EBC14e has our latest coverage of social media, inclusive communication, and other vital subjects, along with all the student activities and assessments you may have been using in BCE.

How You Should Prepare Students for the Mobile Shift in Business Communication

What’s Disrupting Business Communication? Your Students Are Holding It in Their Hands

Have You Prepared Your Business Communication Students for a Mobile Job Search?

Can Your Students Write Professionally for Mobile Audiences?

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Business Communication Instruction

Your Customer Service Strategy

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