Business Communication Instruction shares the latest news, tips, techniques, and methods being used by instructors today to make their classes more rewarding and enjoyable.

“They” Pulls Ahead in the Language Game

Our six-year-old neighbor brought his Pokémon card game over for a playdate the other night. As our daughter read aloud the instructions on a card, the grammar caught my attention. Do you notice it too? “Your opponent puts a card…

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Be Nice and Make Less Work for Your Reader

The other day at my health club I asked an employee what time the bank parking lot was available for club members’ use. I knew I could use the bank lot when the bank closed, but I wasn’t sure what…

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How to Write When You Can’t Change Things

I led a class for a group of writers who respond to citizen complaints about airplane noise. The writers cannot make the planes quieter, and they can’t make them go away. What can they do? They can respond in ways…

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