"Customer service isn’t simply an expensive, time-consuming obligation. It’s a strategic marketing investment if you want it to be."
Business Communication Instruction
Keep your course current and relevant to today's students by using the latest techniques and
strategies for business communication and business writing instruction. Read More
Your Customer Service Strategy
Smart Ways to Handle Snark and Trolls on Social Media
"As a TV meteorologist, Emily Sutton has been on the receiving end of negative comments for a decade. Here’s how she deals with them."
Five Ways to Clear Up Fuzzy Writing
When writing is fuzzy, perfectly clear ideas come across as vague, illogical, or ambiguous. Don’t let fuzzy writing undermine your brilliant ideas! Great ideas deserve clear expression. Avoid the five don’ts below to communicate clearly with your audience. 1. Don’t…
Don’t Reply to Your Emails
"The case for inbox infinity."
Incarcerated but Not Hyphenated
I received an invitation to a professional meeting focused on hiring “formerly-incarcerated talent (FIT).” FIT–that’s a catchy acronym. But what caught my attention more was the unnecessary use of the hyphen. Did you notice it? These are formerly incarcerated (not…
Top Grammatical Error of 2018 — Do You Avoid It?
"When a newspaper makes the mistake on the front page of the sports section, you know an error has spread. The writer, copyeditor, and proofreader all missed it. Can you recognize it? "
Practice Linking Words and American T Using 10 Common Phrasal Verbs with Get
"In this American accent lesson, you will get loads of practice with linking words and using American T while learning 10 common phrasal verbs with 'get.'"
Top Grammatical Error of 2018–Do You Avoid It?
When a newspaper makes the mistake on the front page of the sports section, you know an error has spread. The writer, copyeditor, and proofreader all missed it. Can you recognize it? When I saw that error in a Seattle…
Simple, No-Cost Gifts to Give
In many parts of the world, December is a month of giving gifts. On the job, you can give simple gifts this month and every day of the year with very little effort and no cost. Like the smile that…
How to Exit a Conversation Without Being a Jerk
"Kio Stark loves to talk to strangers — but she knows every exchange started is one that must be ended. Here, she shares how to gracefully step away."
-
Bovée & Thill Videos
How You Should Prepare Students for the Mobile Shift in Business Communication
What’s Disrupting Business Communication? Your Students Are Holding It in Their Hands
Have You Prepared Your Business Communication Students for a Mobile Job Search?
Can Your Students Write Professionally for Mobile Audiences?
Subscribe
Copyright © 2018-2019 by St. Evangelista Inc. All rights reserved.