Business Communication Instruction shares the latest news, tips, techniques, and methods being used by instructors today to make their classes more rewarding and enjoyable.

I’ve got all this data, now what?

The good news about being a communicator is that there are so many ways to collect all kinds of data these days. The bad news … if you collect it, you’ve got to do something with it. Often times, we end up with that sinking feeling and we say to ourselves, “What did I just do?!” It can be overwhelming to say the least. Collecting numbers is not good enough. If we can’t do anything with them…

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An Awkward Request Phrased Beautifully

Scenario: Imagine that you run a classy beachside hotel. Many of the hotel rooms have balconies that face the beach. Everyone walking from the beach toward the hotel can see the balconies. When guests hang wet bathing suits, towels, and…

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An Awkward Request Phrased Beautifully

Scenario: Imagine that you run a classy beachside hotel. Many of the hotel rooms have balconies that face the beach. Everyone walking from the beach toward the hotel can see the balconies. When guests hang wet bathing suits, towels, and…

Read more

Do You Give Readers the “Why” They Need?

The other night I was traveling from Boston to my home, Seattle. When I arrived at my connection city, Denver, at 7:15 p.m. I received this text message: Your Flight ___ on August 6 from DEN now departs at 11:55…

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Do You Give Readers the “Why” They Need?

The other night I was traveling from Boston to my home, Seattle. When I arrived at my connection city, Denver, at 7:15 p.m. I received this text message: Your Flight ___ on August 6 from DEN now departs at 11:55…

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Test Yourself: Which Pronoun Is Correct?

There’s a hit song titled “Him and I” whose ungrammatical title and lyrics drive me nuts. A correct title would be either “Him and Me” or “He and I”–never “Him and I.” Why? Because him is an object pronoun, and…

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Test Yourself: Which Pronoun Is Correct?

There’s a hit song titled “Him and I” whose ungrammatical title and lyrics drive me nuts. A correct title would be either “Him and Me” or “He and I”–never “Him and I.” Why? Because him is an object pronoun, and…

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Comments on Taking Notes by Hand or Computer

I accidentally closed the Comments section for last week’s post on taking meeting notes. If you wanted to comment, please do so. I apologize for the problem! Lynn

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Comments on Taking Notes by Hand or Computer

I accidentally closed the Comments section for last week’s post on taking meeting notes. If you wanted to comment, please do so. I apologize for the problem! Lynn

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Should You Take Meeting Notes by Hand or by Computer?

A friend recently complained to me that a young woman at her workplace made fun of her for taking meeting notes by hand. The young woman acted as though my friend–let’s call her Marge–were incompetent: “WHY do you take notes…

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