"It is so easy to fall into the habit of using negative expressions, or to say what you aren’t going to do. The problem is people would rather hear positives, and even remember them better. Using positive expressions helps you to be seen as a team player, a problem-solver, a go-to person. So let’s try turning these expressions into something more positive," says Gail Zack Anderson (photo, left).
"Short, concise messages should no longer be limited to your social media platforms. In an interview with Natasha Nicholson, Jeff Herrington [photo, left] — editor, writer and consultant for Jeff Herrington Communications — tells us that it’s time business communication adapted to the reading habits of 21st-century readers," writes Caroline Cornell.
"Over the coming year, what will be the most important developments in disruptive technology?"