"Short, concise messages should no longer be limited to your social media platforms. In an interview with Natasha Nicholson, Jeff Herrington [photo, left] — editor, writer and consultant for Jeff Herrington Communications — tells us that it’s time business communication adapted to the reading habits of 21st-century readers," writes Caroline Cornell.

"From shorter attention spans to vertical mobile devices, Herrington shares why current changes in reading consumption habits can be viewed as revolutionary. Is your writing reaching today’s reader, or is it stuck in the past?"