"We all know a skilled presenter when we see one. It’s a person who catches our interest right away and connects with the audience. He gives us the information we need without droning on and putting us to sleep. He’s clear about his purpose, he’s organized, and he answers our questions."

"But most skilled presenters weren’t born with those skills. They learned to be good presenters. And you can learn the same skills in order to inform, persuade, or motivate any audience. . . ."