No one welcomes the prospect of a difficult conversation, whether it’s with a professor, a parent, a spouse, a teammate, or anyone else. Remind students that while they may not be able to change the information that needs to be shared, they can take steps to make the conversation itself less upsetting—and to keep emotions from spiraling out of control.

Sourced through Scoop.it from: blog.businesscommunicationnetwork.com