"From chatbots to targeted marketing campaigns, A. I. is quickly changing the way businesses communicate both internally and externally.

"Contrary to popular belief, A.I. is not a monolith, but actually a group of technologies, like machine learning, natural language processing, and predictive analytics.

"In this article, we look at specific A.I. applications that have revolutionized business communication."

Sourced through Scoop.it from: voymedia.com