In many parts of the world, December is a month of giving gifts. On the job, you can give simple gifts this month and every day of the year with very little effort and no cost. Like the smile that…
Business Communication Instruction
Keep your course current and relevant to today's students by using the latest techniques and
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Simple, No-Cost Gifts to Give
Personal, Tangible Greetings: Why and When to Send Them
When is the last time you sent a card or note to a business associate? If it’s that long, read on for a nudge and some inspiration. The Case for Tangible Messages Thousands of unread messages fill my email inbox,…
How Do You Feel About Sloppy Supplier Messages?
A reader named Deborah shared a short email she recently received: Dear Sirs, pls let me have by return the supp docs about yr a.m. invoice because we cannot find our shpm. Thks and rgds How would you feel if…
How Do You Feel About Sloppy Supplier Messages?
A reader named Deborah shared a short email she recently received: Dear Sirs, pls let me have by return the supp docs about yr a.m. invoice because we cannot find our shpm. Thks and rgds How would you feel if…
Do You Give Readers the “Why” They Need?
The other night I was traveling from Boston to my home, Seattle. When I arrived at my connection city, Denver, at 7:15 p.m. I received this text message: Your Flight ___ on August 6 from DEN now departs at 11:55…
Do You Give Readers the “Why” They Need?
The other night I was traveling from Boston to my home, Seattle. When I arrived at my connection city, Denver, at 7:15 p.m. I received this text message: Your Flight ___ on August 6 from DEN now departs at 11:55…
How to Write Mighty Thank-Yous
In my survey on business writing and relationships of 686 adults, 81 percent of respondents said that a thank-you note they received had a definite positive influence on their decision to do business with a company or an individual again….
Do Graduates, Brides, and Grooms Write Thank-Yous?
It’s the season of graduations and weddings, wonderful opportunities to celebrate graduates’ accomplishments and individuals’ commitments to one another. If you are a recent or soon-to-be bride, groom, or graduate, congratulations! Life is just beginning for you in many ways….
T-F Test on Formatting Business Letters and Emails
The standards of writing change. What was once correct in business messages now comes across as old-fashioned–or does it? Take this true-false test to check your knowledge of basic formatting standards for business letters and emails. Note: The questions and…
10 Etiquette Tips for Business Text Messages
Texting customers, colleagues, clients, and others is mainstream business behavior. But with regular use, there can be abuse. Don’t text just because you can. Text because people want or need to hear from you, and make the messages convenient for…
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Bovée & Thill Videos
How You Should Prepare Students for the Mobile Shift in Business Communication
What’s Disrupting Business Communication? Your Students Are Holding It in Their Hands
Have You Prepared Your Business Communication Students for a Mobile Job Search?
Can Your Students Write Professionally for Mobile Audiences?
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